Feeture

App Store Payment Policy Compliance

The App Store’s rules for in-app payments created a roadblock for our planned platform monetization model. The app allows artists to pay each other for collaboration services, but the policies do not permit these transactions within the app.

Solution

We decided to move the payment process to the web version of Feeture. This decision followed best practices used by platforms like Spotify. To ensure users felt confident about this approach, we created clear instructions and reassured them that the process was secure and trustworthy.

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Stripe Payout Integration Issues

Integrating Stripe for artist payouts turned out to be more complex than expected. The process for adding billing details was not intuitive, making it difficult for users to navigate.

Solution

Our team worked directly with Stripe’s support to fully understand the system and implement it correctly. To simplify things for users, we developed step-by-step guides and tutorial videos that explained the entire process in a clear and straightforward way.

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Establishing Trust with the Client

The client came to us with a strong vision for the product, and it was crucial to align their ideas with what was feasible while earning their trust.

Solution

We prioritized open communication from the start. Through brainstorming sessions, detailed conversations, and visualized concepts, we helped the client refine their ideas and see how the product could take shape. This approach allowed us to build a strong partnership where the client trusted our expertise and relied on our recommendations.

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Tight Deadlines During Beta Testing

It was quite stressful to launch the beta version. The team had to address multiple issues, resolve bugs, and handle user feedback while maintaining a tight schedule.

Solution

We added more resources and prioritized fixing the most critical issues first. We worked closely together with a client and stayed focused. As a result, the team ensured the app was ready for users while maintaining the quality we aimed for.

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No Competitors for a Regular Market Analysis

The lack of direct competitors made it hard to rely on usual market research methods. The client highlighted the need to create a unique product that would solve the problems specific to the music industry.

Solution

We created a user flow that replicated how musicians collaborate in real life and removed unnecessary complications. This approach made it easier for users to connect, communicate, and complete collaborations.